Pre-information form

1. Seller

Seller: Mert S. Kaplan
Phone: +905426036800
E-mail:                     

2. Main features of the service

LiveType is an online service that turns speech into text and lets people edit the text together. On sale are plans valid for a chosen length of time and packages of hours for credit cloud transcription. What each plan covers and its limits are on the Pricing page and as you chose them on the order screen.

The service needs an up-to-date browser and an internet connection. Transcribing on your device may be slow or may not work, depending on its hardware; you can try your device on the free plan before buying. Automatic transcription can contain mistakes; check the text before you use it.

3. Price

The total on the order screen is the price you pay, with any taxes, and it does not change while your order waits. Any charge your bank makes for a transfer is not included and is yours.

4. Payment

Payment is by bank transfer. The account details appear once the order is placed; you pay and tell us, and the seller confirms the order on seeing the payment in the account. Pressing the order button brings an obligation to pay.

5. Performance

Nothing is shipped. The plan or credit you bought goes on your account when the payment is confirmed, and the service starts at that moment. In any case this takes no longer than the legal limit of 30 days.

6. Length and renewal

Plans do not renew by themselves at the end of the chosen length and nothing more is charged; when the time is up, the account goes back to the free plan. Buying the same plan again adds to the time left. When a team plan ends, the team opened with it closes. Credit does not depend on your plan and goes down as you use it.

7. Right of withdrawal

The right of withdrawal cannot be used for services performed at once by electronic means, or for services started with the consumer's consent before the withdrawal period ends (Distance Contracts Regulation, art. 15/1-ğ and h). At the order you agree that the service starts as soon as the payment is confirmed and you acknowledge that from then on you have no right of withdrawal. Before the service starts you can leave the order free of charge. The details are in the cancellation and refund terms.

8. Complaints and disputes

Send complaints to                     . For disputes, within the money limits the Ministry of Trade sets each year, you can apply to the Consumer Arbitration Committee or the Consumer Court where you live or where the transaction took place.

9. Forming and keeping the contract

The contract is formed by your confirmation on the order screen and the order button; you can change your choices before pressing it. The contract language is Turkish. This form, the agreement and the cancellation terms are e-mailed to you after the order, and your order stays on the Account page. Your personal data is processed as the privacy notice says.