Distance sales agreement
Version: 2026-11-06
1. Parties
Seller: Mert S. Kaplan
Phone: +905426036800
E-mail:
Buyer: The user who places the order, whose name and e-mail address are on their LiveType account.
2. Subject and basis
This agreement covers the sale of the plan or credit package the buyer chose on the order screen, under Consumer Protection Law no. 6502 and the Distance Contracts Regulation. The user agreement also applies to using the service.
3. Service and price
The service, its length and the total price with taxes are as shown on the order screen, recorded under the order number and e-mailed to the buyer.
4. Payment and performance
The buyer pays the total into one of the seller's accounts by bank transfer and tells the seller. The seller confirms the order on seeing the payment; the plan or credit goes on the buyer's account at that moment, within 30 days at the latest. An order not paid for is not performed and may be cancelled by the seller. If the seller cannot provide the service, the seller tells the buyer and returns what was received within 14 days.
5. Length
A plan does not renew by itself at the end of the chosen length. When the time is up, the account goes back to the free plan; transcripts are kept for the plan's retention period. When a team plan ends, the team opened with it closes. Credit goes down as it is used.
6. Right of withdrawal
On the order screen the buyer agrees that the service starts as soon as the payment is confirmed, and acknowledges having no right of withdrawal from then on (Regulation, art. 15/1-ğ and h). Before the service starts the buyer can leave the order free of charge, as the cancellation and refund terms say.
7. Defective service
If the service cannot be provided as promised, the buyer keeps the choices the law gives: Having the service performed again, a price reduction in proportion to the defect, or withdrawing from the contract. Mistakes in places, in the nature of automatic transcription, and the buyer's device falling short are not defects on their own.
8. Disputes
Within the money limits the Ministry of Trade sets each year, the Consumer Arbitration Committees and Consumer Courts where the buyer lives or where the transaction took place have jurisdiction.
9. Entry into force
The agreement is formed when the buyer confirms on the order screen and presses the order button. The text is e-mailed to the buyer; the version confirmed is recorded with the order.